ACRO Korean Medicine Clinic respects the patient rights and responsibilities announced by the Ministry of Health and Welfare, and strives to provide safe and trustworthy Korean medicine care to all patients.
1. Patient Rights
A. Right to receive medical care
Patients have the right to receive appropriate health and medical services to protect and promote their health, and their health-related rights shall not be infringed on the grounds of gender, age, religion, social status, economic circumstances or the like. Medical personnel may not refuse treatment without justifiable reason.
B. Right to be informed and right to self-determination
Patients have the right to receive a sufficient explanation from their Korean medicine doctor about their condition, treatment methods, herbal prescriptions, procedures such as acupuncture, pharmacopuncture and Chuna, expected effects and side effects, and treatment costs, to ask detailed questions, and to decide for themselves whether to give consent.
C. Right to confidentiality
Patients' physical and health-related secrets and privacy related to their treatment shall not be infringed. The medical team and employees of ACRO Korean Medicine Clinic do not disclose or publish patients' confidential information except with the patient's consent or as required by law, such as for criminal investigations.
D. Right to request counseling and mediation
If a dispute related to medical services arises, patients may seek consultation and apply for mediation with the Korea Medical Dispute Mediation and Arbitration Agency or similar bodies.
2. Patient Responsibilities
A. Duty to trust and respect medical professionals
Patients must accurately inform their Korean medicine doctor of their health information (medical history, current medications, allergies, pregnancy status, etc.), and trust and respect the doctor's treatment plan.
B. Duty not to obtain medical care by improper means
Patients must verify their identity before treatment and must not receive treatment by false or fraudulent means, such as using another person's name.
ACRO Korean Medicine Clinic will do its utmost to protect patients' rights and create a safe treatment environment.
- Medical institution: ACRO Korean Medicine Clinic
- Head Director: Lim Joo-hyuk
- Address: 2F Boratial Building, 480 Gangnam-daero, Gangnam-gu, Seoul
- Main phone: 02-6925-1175